Shipping policy

Destination Countries

We currently ship to the following European countries:

Belgium, Germany, Netherlands, Luxembourg, Monaco, France, Austria, Czech Republic, Denmark, Hungary, Poland, Italy, Sweden, Ireland, Slovakia, Spain, Bulgaria, Croatia, Estonia, Finland, Latvia, Lithuania, Romania, and Slovenia.

If your country is not listed above, shipping is unfortunately not available at this time.

Free Shipping

We offer free standard shipping on orders of €70 or more to the countries listed above. For orders under €70, the shipping fees below apply.

Free shipping promotions (such as subscriber offers) may also apply during special campaigns.

Shipping Fee

Shipping costs are calculated per order and depend on the destination country. The applicable shipping fee will be displayed at checkout before payment.

Delivery Times

Estimated delivery times are shown on each product page. Please note that delivery times may vary, as we work with multiple brands and ship from different locations.

All orders are shipped from France, the Netherlands, or Germany. Delivery times depend on the brand, shipping origin, and destination country.

Estimated delivery by brand

• Aulica: 4–8 business days (France)
• Soeji: 1–3 business days (Germany)
• Tavellio - Amsterdam: 1–3 business days (Netherlands)

For countries farther from the shipping origin, delivery may take slightly longer.

Important Notes

• Delivery times are estimates, not guarantees.
• Orders containing products from multiple brands may arrive in separate shipments.

• Delivery times are estimates and may be affected by public holidays, severe weather, or carrier disruptions. This does not affect your statutory consumer rights.

Order Tracking

If your order has not arrived within the estimated delivery period, or your tracking shows a delivery problem, please contact info@cozyvibe.eu with your order number so we can investigate.